Get in Touch With Us

Got a question about a casino not on Gamstop, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach us and what happens once your message lands in our inbox.

Ways to Get in Touch

Email is the best route to our team. Send your message to [email protected] and we will get back to you as soon as we can — typically within two working days. A short line explaining what your message is about helps us route it to the right person and answer you faster.

What We Can Help With

We hear from a wide mix of readers, and most messages fall into one of these categories:

• Questions about specific casinos — If you want more detail on a brand featured on the site, such as how a welcome offer works or what payment methods are supported, ask and we will do our best to clarify.
• Corrections and accuracy checks — Bonus terms, licensing details and payment options at casinos not on Gamstop change often. If you spot something that looks out of date, let us know so we can look into it.
• Feedback on our ratings — We explain how we assess and rank sites on our page about trusted non Gamstop casinos UK, and we welcome challenges to that process if you think we have missed something relevant.
• Content suggestions — Want us to cover a particular topic, such as a payment method, a game type, or a specific brand? Tell us what would be useful.
• Partnership or editorial enquiries — If you represent a casino brand or an industry organisation, introduce yourself and outline what you have in mind.
• General guidance — If you are unsure how self-exclusion schemes work, how to manage your own play, or where to find support around gambling, mention this in your message and we will point you towards appropriate resources.

What to Expect After You Write to Us

Every message is read by a real person on our team, not answered automatically. We aim to reply within two working days, though this can stretch a little during busy periods. If your enquiry needs input from someone else on the team, we will let you know rather than leave you waiting without an update.

Why Getting This Right Matters

Non Gamstop casinos operate outside the UK Gambling Commission's self-exclusion scheme, which means readers often have more specific questions than they would about a mainstream UK casino site — around licensing, deposit limits, or how a particular offer's wagering requirements work. We would rather answer these directly than leave you guessing, so do not hesitate to ask something that feels too detailed or too basic.

We are also always keen to hear from readers who have used any of the sites we cover, whether that experience was positive or not. This kind of feedback helps keep our reviews grounded and useful for the next person reading them.

Before You Write to Us

A few quick checks can save time on both sides:

• If your question is about a specific casino's offer, note the brand name and, if you have it, the date you saw the offer — terms can change.
• If you are querying a rating or ranking, a link to the page in question helps us find the right section quickly.
• If you are under 18, please note our content and the casinos it covers are strictly for adults aged 18 and over.

We appreciate you taking the time to read this far, and we look forward to hearing what is on your mind.